Unable to Access My Public Repository (Redirect / Verification Loop Issue)

[sarakardo]

Body

Hello everyone,

I am currently facing persistent issues accessing my GitHub repository and account.

• Repository: https://github.com/Kardo-Ride-App
• Problem: Whenever I try to open the repository (even when set to Public), I get stuck in multiple redirects and error pages. The security verification process also fails to complete successfully.
• What I tried so far:
  • Cleared browser cache & cookies
  • Tried multiple browsers (Chrome, Firefox, Edge)
  • Tried VPN/proxy connections
  • Logged out/in again

Unfortunately, the problem still persists, and other users/tools cannot access the repository either — even though GitHub shows it as Public.

This repository is critical for my project, and I would really appreciate any advice or solutions from the community.

Thank you in advance 🙏
Best regards,
Sara (username: sarakardo)

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[mecodeatlas]

Welcome to the GitHub Community, @sarakardo, we're happy you're here! You are more likely to get a useful response if you are posting your questions in the applicable category and are explicit about what your project entails--giving a few more details might help someone give you a nudge in the right direction. I've gone ahead and moved it for you. Good luck!

[KaloudasDev]

Hi @sarakardo 👋

The redirect and verification loop you’re experiencing when accessing your public repository can be caused by a few potential issues:

1. Account or Repository Restrictions: Sometimes GitHub applies temporary restrictions due to security or policy concerns, which can affect access even if the repo is public.
2. Two-Factor Authentication (2FA) or Security Settings: If your account has strict security settings, incomplete verification might trigger access loops.
3. GitHub Platform Issues: Although rare, occasional platform glitches or bugs can cause redirect problems.

Here are some steps you can try next:

• Check your account security settings: Ensure any pending verification steps or security alerts in your GitHub account are resolved.
• Review repository settings: Double-check visibility is set to public and no branch protection rules or security policies are interfering.
• Contact GitHub Support: Since this issue affects others and persists across browsers, reach out directly to [GitHub Support](https://support.github.com/contact) with details of your problem and repository URL. They can investigate backend issues or account restrictions.

If you can provide any recent changes made to your repository or account before this started, that info could help narrow down the cause.

Hope this helps you get back on track quickly!