Playback Error

[wateraj01]

No matter what I try i keep getting an error looking like this
"An error occurred trying to play "Movie | 5/1/2015".
shaka1001 (Network)"
kisscartoon.zip
KissNetwork 1.2.9
Plex Media Server: 1.8.4.4249
Operating System: Windows 10

[groke76]

Same with me. Would love to have this fixed!!!